Terms & Conditions

1. Eligibility

By using this website, you affirm that:

• You are at least 18 years old.

• You can enter into a legally binding contract under Indian laws.

• You are using the platform in compliance with all applicable laws and regulations.

2. User Accounts

• To access certain features, you may need to create an account.

• You are responsible for maintaining the confidentiality of your account and password.

• You agree to provide accurate, current, and complete information.

• We reserve the right to suspend or terminate accounts that violate our policies or misuse the platform.

3. Products and Services

Sleek Unideal offers:

• Groceries: Daily essentials, packaged foods, and household items.

• Apparel: Clothing and accessories for men, women, and children.

• Multi-vendor Marketplace: Products sold by third-party vendors across India.

Product Information

We strive to be as accurate as possible with product descriptions, pricing, and availability. However, we do not warrant that all information is error-free, current, or complete.

4. Orders and Payments

• Orders placed are subject to acceptance and availability.

• Prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

• We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud.

5. Shipping and Delivery

• Delivery timelines may vary based on your location and the vendor’s location.

• We are not liable for delays caused by third-party logistics providers.

• Shipping fees, if any, will be disclosed during checkout.

6. Returns and Refunds

• Return and refund policies may vary depending on the product category and vendor.

• Please refer to our Returns & Refunds Policy for detailed information.

• Certain items such as perishables and hygiene products may not be returnable.

7. Vendor Terms (For Sellers)

If you are a seller on Sleek Unideal, you must:

• Comply with all applicable laws, including FSSAI (for groceries) and consumer protection laws.

• Ensure that product listings are accurate and not misleading.

• Fulfill orders promptly and provide genuine products.

• Agree to our Vendor Agreement and any additional onboarding requirements.

We reserve the right to delist vendors who breach any of these terms.

8. Intellectual Property

All content, branding, logos, text, graphics, images, and software on the website are the intellectual property of Sleek Unideal or its licensors. Unauthorized use or reproduction is prohibited.

9. Prohibited Activities

You agree not to:

• Use the site for any unlawful or fraudulent purpose.

• Impersonate others or provide false information.

• Post or distribute viruses, spam, or malicious software.

• Interfere with the platform’s operations or other users’ experiences.

10. Limitation of Liability

To the fullest extent permitted by law, Sleek Unideal is not liable for:

• Indirect, incidental, or consequential damages.

• Losses due to unauthorized access to your account.

• Issues arising from transactions with third-party vendors.

11. Indemnity

You agree to indemnify and hold harmless Sleek Unideal, its officers, employees, and partners from any claims, damages, or expenses arising from your use of the platform or violation of these Terms.

12. Termination

We reserve the right to suspend or terminate your access to the platform at our sole discretion, without prior notice, for any breach of these Terms or misuse of the website.

13. Changes to Terms

We may revise these Terms from time to time. Any updates will be posted on this page with the revised date. Continued use of the platform constitutes acceptance of the revised Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in seller location.

15. Contact Us

If you have any questions or concerns regarding this Terms & Conditions, please contact us at:

Sleek Unideal
Email : 
Phone : 
Hyderabad, Telangana.