Shipping & Delivery Policy
Thank you for shopping with Sleek Unideal. We are committed to delivering your orders in a timely and reliable manner. Please read our Shipping & Delivery Policy carefully to understand how we manage shipping timelines, charges, and vendor-specific logistics.
1. Service Coverage
We currently deliver across most pin codes in India through our network of logistics partners and vendor-managed shipping channels.
2. Order Processing Time
Orders are processed within 24 to 48 business hours after payment confirmation.
You will receive an email or SMS confirmation once your order is shipped.
Note: Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Timelines
Delivery times depend on the product type, vendor location, and your delivery address:
| Product Type | Estimated Delivery Time |
|---|---|
| Groceries (Perishables) | 1–3 business days |
| Groceries (Packaged) | 2–5 business days |
| Apparel & Accessories | 4–7 business days |
| Multi-vendor Orders | Items may arrive in separate shipments |
These are estimated timelines and may vary during high-demand periods, festive seasons, or unforeseen circumstances like weather or transport delays.
4. Shipping Charges
Free Shipping: Available on orders above ₹[Insert Free Shipping Threshold].
Standard Shipping Charges: ₹[Insert Rate] per order (if order is below threshold).
Shipping fees (if applicable) will be displayed during checkout.
Some vendors may charge additional delivery fees for remote or out-of-service locations. These charges will be communicated before order confirmation.
5. Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS.
You can also track your order by logging into your account under “My Orders”.
6. Delivery Attempts
Our delivery partners will attempt to deliver the order up to 3 times.
If you are unavailable, the order may be returned to the warehouse, and re-delivery charges may apply.
7. Delayed or Failed Deliveries
While we strive for timely delivery, we are not liable for delays caused by:
Natural calamities or force majeure events
Courier delays or strikes
Incorrect or incomplete shipping address
If your order is delayed beyond the promised date, please contact us.
8. International Shipping
Currently, Sleek Unideal does not offer international shipping. We only serve customers located within India.
9. Vendor Fulfilled Items
Some items may be shipped directly by our third-party vendors.
These products may have different delivery timelines and shipping partners.
Each vendor is responsible for packaging and timely dispatch of their products.
10. Receipt of Goods
Upon delivery, please inspect the package for any damage or tampering.
If the package appears damaged or opened, you may refuse delivery and contact our support team immediately.
11. Contact Us
For any questions or shipping-related support, reach out to us:
Sleek Unideal
Email :
Phone :
Hyderabad, Telangana.